Returns & Exchanges

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Returns & Exchanges


What is returns and exchanges policy?
Arts of Jaipur follow the highest quality standards and ensure that each item is made with the care and workmanship that our customers expect. As a policy, you can return or exchange your order products within 7days.

1. If embroidery/color issue or any other major defect with the product.
2. In case there is an issue with fit/sizing or the product is damaged
Please email us details and images (if applicable) within 7 days of order receipt at

What if a piece is delivered damaged or delivered incorrectly?

If your order is wrongfully delivered (item delivered is different from the order placed online) or has a genuine quality issue, then we are open to extending a full refund or re-fulfilling your order. To return or exchange a product, please email us within 48 hours of order receipt at Please ensure that the product has not been used and the appropriate documentation has been maintained prior to returning the product(s).

What is your order cancellation policy?

Orders may be cancelled within 24 hours of placing an order online.

What is your refund policy?

In case an order is cancelled or a product is delivered damaged or delivered incorrectly, please email us at, within 48 hours of order receipt with your order number, date of transaction, delivery address and an image of the wrongfully delivered or defective item. Our team will look into the issue and revert back within 48 hours.